Assistant Store Manager: Retail Leader & Guest Experience

Lids; San Francisco (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Generous employee discount

Career development opportunities

Collaborative team environment

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in San Francisco to lead daily store operations, supervise staff, and deliver exceptional customer service. You will drive sales, manage schedules, and uphold brand standards while creating a fun, inclusive environment for the team and customers.

You will mentor associates, train staff on product knowledge, and execute store processes to ensure consistent performance across all areas, embracing Lids' culture and standards.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Lead, execute and assist selling strategy to achieve KPIs, sales targets, and exceptional customer service.
• Resolve customer feedback and address issues in the moment to make it right for customers.
• Maintain professional appearance and adhere to dress code; promote membership programs and special in-store offers.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager in San Francisco to lead daily store operations, supervise staff, and deliver exceptional customer service. You will drive sales, manage schedules, and uphold brand standards while creating a fun, inclusive environment for the team and customers.

You will mentor associates, train staff on product knowledge, and execute store processes to ensure consistent performance across all areas, embracing Lids' culture and standards.