Store Leader - Sports Retail & Fan Experience

Lids; San Jose (CA); Sur place; USD 30 000 - 41 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Career development opportunities

Collaborative team environment

Early Wage Access options

Résumé du poste

Lids is seeking an Assistant Store Manager in San Jose to lead daily store operations, coach sales associates, and deliver outstanding customer service. You will partner with the Store Manager to execute promotions, manage inventory, and ensure adherence to brand standards.

The role requires strong leadership, cash handling, and the ability to foster a fun, productive environment while achieving store KPIs and delivering a top-tier fan experience.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsabilités

• Act as Manager on duty for scheduling issues and customer complaints when Store Manager is not present.
• Lead store associates through training programs, goal setting, and follow-up to drive sales and tasks.
• Administer progressive discipline with verbal and written warnings in the absence of the Store Manager.
• Foster a respectful, inclusive team environment and adherence to Brand Standards and policies.
• Schedule and staff the store, including covering shifts during peak periods.
• Recruit and train store personnel on proper operations and procedures.
• Encourage compliance with company policies, safeguarding inventory, funds and property.
• Execute operations directives and maintain safe, clean store conditions.
• Manage cash handling, till opening/closing, and counterfeit protection.

Connaissances

Sales results

Interpersonal skills

Independent work

Description du poste

Lids is seeking an Assistant Store Manager in San Jose to lead daily store operations, coach sales associates, and deliver outstanding customer service. You will partner with the Store Manager to execute promotions, manage inventory, and ensure adherence to brand standards.

The role requires strong leadership, cash handling, and the ability to foster a fun, productive environment while achieving store KPIs and delivering a top-tier fan experience.