Assistant Store Manager: People, Service & Store Ops

Crosby’s Stores; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company discounts

Significant Fuel Discounts!

Paid Time Off

401K

Referral Bonus

Employee Assistance Program

Job summary

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations with a focus on customer service, cleanliness, and team leadership. You will support the Team Leader, supervise staff, and ensure high standards in food safety and store conditions.

Responsibilities include supervising team members, assisting with scheduling, training, and payroll-related tasks while driving sales and ensuring a welcoming environment for customers.

Qualifications

• 21 years of age
• High School Diploma or equivalent
• Able to work at least 40 hours/week, including weekends
• Serve Safe certified, preferred
• Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins
• Valid Driver’s license that meets company policy
• Reliable transportation for position requirements (e.g., meetings, daily banking, etc.)

Responsibilities

• Deliver prompt, friendly, and professional service to every customer
• Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards
• Promote and assist customers with enrolling in My Crosby’s Rewards
• Drive sales through suggestive selling and add-on recommendations
• Handle customer concerns and resolve issues when the Team Leader is not present
• Oversee daily operations to ensure efficiency and profitability
• Maintain store cleanliness, organization, and brand standards
• Support merchandising, promotions, and inventory management
• Ensure compliance with food safety, tobacco, alcohol, and company regulations
• Communicate effectively with team members and leadership
• Train, coach, and support store associates
• Assist with scheduling and maintaining proper staffing levels
• Provide feedback on employee performance and development
• Foster a positive, respectful, and team-oriented work environment
• Assist with inventory control, audits, and reporting
• Support accurate cash handling and daily bank deposits
• Review timekeeping and assist with payroll processing
• Report discrepancies and maintain accurate records
• Help maintain a safe and secure store environment
• Follow proper opening/closing procedures and cash security policies
• Monitor equipment, cleanliness, and overall store conditions
• Report maintenance or safety concerns promptly

Skills

Customer service

Team leadership

Cash handling

Merchandising

Education

High School Diploma or equivalent

Tools

POS systems

Lottery terminal

Job description

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations with a focus on customer service, cleanliness, and team leadership. You will support the Team Leader, supervise staff, and ensure high standards in food safety and store conditions.

Responsibilities include supervising team members, assisting with scheduling, training, and payroll-related tasks while driving sales and ensuring a welcoming environment for customers.