Assistant Store Manager — Growth-Driven Leader

Crosby’s Stores; Buffalo (NY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Company Discounts

Significant Fuel Discounts!

Paid Time Off

401K

Referral Bonus ($250 + a free pizza!)

Job summary

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader in delivering exceptional customer service. You will supervise team members, maintain high standards, and contribute to overall store success.

You’ll oversee customer experience, operations, and leadership duties including staffing, merchandising, and compliance with safety and company regulations. This role emphasizes teamwork and community-focused service.

Qualifications

• Must be 21+ years old.
• High School Diploma or equivalent.
• Able to work at least 40 hours/week, including weekends.
• Valid Driver’s license per company policy.
• Reliable transportation for position requirements.
• Serve Safe certified, preferred.
• Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.
• Ability to clearly assess and validate customer identification.
• Ability to understand operating instructions for lottery, POS, and other equipment.
• Tolerance of exposure to gasoline fumes and cleaning products.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer.
• Prepare fresh food and made-to-order items following Crosby’s standards.
• Promote and assist customers with enrolling in My Crosby’s Rewards.
• Drive sales through suggestive selling and add-ons.
• Handle customer concerns when the Team Leader is not present.
• Oversee daily operations to ensure efficiency and profitability.
• Maintain store cleanliness, organization, and brand standards.
• Support merchandising, promotions, and inventory management.
• Ensure compliance with food safety, tobacco, alcohol, and company regulations.
• Communicate effectively with team members and leadership.
• Train, coach, and support store associates.
• Assist with scheduling and staffing levels.
• Provide feedback on employee performance and development.
• Foster a positive, team-oriented work environment.
• Assist with inventory control, audits, and reporting.
• Support cash handling and daily bank deposits.
• Review timekeeping and assist with payroll processing.
• Report discrepancies and maintain accurate records.
• Help maintain a safe and secure store environment.
• Follow opening/closing procedures and cash security policies.
• Monitor equipment, cleanliness, and overall store conditions.
• Report maintenance or safety concerns promptly.

Skills

Customer service

Team leadership

Cash handling

Math skills

Communication

Scheduling

Education

High School Diploma or equivalent

Job description

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader in delivering exceptional customer service. You will supervise team members, maintain high standards, and contribute to overall store success.

You’ll oversee customer experience, operations, and leadership duties including staffing, merchandising, and compliance with safety and company regulations. This role emphasizes teamwork and community-focused service.