Assistant Store Manager - People & Customer Experience

Lids; Kennesaw (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access options

Job summary

Lids Sports Group in Kennesaw, GA is seeking an Assistant Store Manager to oversee daily store operations, drive sales, and coach team members to deliver outstanding customer service and a fun, inclusive shopping environment.

You will act as manager on duty, supervise scheduling and training, and ensure adherence to policies while maintaining visual standards, inventory control, and store safety. Reports to Store Manager and offers career development.

Qualifications

• Proven retail leadership and a track record of driving sales.
• Strong customer service and communication skills.
• Ability to schedule staff and manage daily store operations.

Responsibilities

• Act as Manager on Duty for scheduling, customer issues, and shift coverage.
• Coach and supervise store staff on sales techniques, policies, and training.
• Maintain store standards in merchandising, cleanliness, and visual guidelines.
• Manage cash handling, opening/closing procedures, and security practices.
• Support inventory control, price changes, and backroom organization.

Skills

Leadership

Customer service

Scheduling

Team coaching

Tools

POS system

Job description

Lids Sports Group in Kennesaw, GA is seeking an Assistant Store Manager to oversee daily store operations, drive sales, and coach team members to deliver outstanding customer service and a fun, inclusive shopping environment.

You will act as manager on duty, supervise scheduling and training, and ensure adherence to policies while maintaining visual standards, inventory control, and store safety. Reports to Store Manager and offers career development.