Assistant Store Manager - Operations & Customer Service

Dollar Tree Stores; Lyndhurst (OH); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Lyndhurst seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily tasks, organize merchandise, and help the Store Manager supervise staff to maintain a welcoming, efficient store.

The role emphasizes hands-on leadership in a fast-paced retail environment, ensuring clean, well-stocked floors, adherence to policies, and safe, respectful interactions with customers and team members.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks as needed.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash handling), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Communication

Team leadership

Problem solving

Written skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree Lyndhurst seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily tasks, organize merchandise, and help the Store Manager supervise staff to maintain a welcoming, efficient store.

The role emphasizes hands-on leadership in a fast-paced retail environment, ensuring clean, well-stocked floors, adherence to policies, and safe, respectful interactions with customers and team members.