Assistant Store Manager: Lead Teams & Omnichannel Success

Sally Beauty Holdings, Inc.; Roselle (IL); On-site; USD 40,000 - 65,000; Full time

Job summary

Sally Beauty Holdings, Inc. is seeking an Assistant Manager in a Roselle, IL store to lead store associates, develop talent, and ensure exceptional customer experiences while meeting KPIs.

The role supported by the Store Manager involves driving brand standards across merchandising, operations, and omni-channel initiatives. The candidate should have a High School Diploma or equivalent and at least 3 years in retail or customer service, with 1+ year in a supervisory capacity preferred.

Qualifications

• Must have at least 3+ years of retail sales or customer service experience.
• Prior management experience preferred (1+ year).
• Able to lead or support a team to achieve business objectives.
• Effective communication with team and management.

Responsibilities

• 30% Brand: supervise and guide associates to deliver an exceptional client experience and drive sales.
• 30% People: train, develop and recruit; maintain positive associate relations and clear communication.
• 30% Operations: ensure execution of company processes including Omni-channel fulfillment.
• 10% Safety/Loss Prevention: maintain safe store environment and protect assets; follow inventories and cash controls.

Skills

Team leadership

Communication

Scheduling flexibility

Customer service mindset

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, Inc. is seeking an Assistant Manager in a Roselle, IL store to lead store associates, develop talent, and ensure exceptional customer experiences while meeting KPIs.

The role supported by the Store Manager involves driving brand standards across merchandising, operations, and omni-channel initiatives. The candidate should have a High School Diploma or equivalent and at least 3 years in retail or customer service, with 1+ year in a supervisory capacity preferred.