Assistant Store Manager: Lead Teams & Drive Store Performance

Sally Beauty; Oklahoma City (OK); On-site; USD 40,000 - 54,000; Full time

Job summary

Sally Beauty in the United States is seeking an Assistant Manager to hire, train and lead store associates while ensuring top customer experiences. You will oversee daily operations, adherence to brand standards, and execution of omni-channel strategies to boost sales and KPIs.

The role emphasizes developing a strong team, effective communication, and accountability, with responsibilities when the Store Manager is absent. A customer-first mindset is essential.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• 30% Brand: deliver exceptional client experience and drive sales/KPIs.
• 30% People: recruit, train, coach and develop associates; maintain positive relations.
• 30% Operations: manage store processes, omni-channel fulfillment, inventory, payroll hours, scheduling.
• 10% Safety/Loss Prevention: ensure safe environment and protect assets; compliance with procedures.

Skills

Leadership

Hiring

Customer service

Communication

Education

High School Diploma

Job description

Sally Beauty in the United States is seeking an Assistant Manager to hire, train and lead store associates while ensuring top customer experiences. You will oversee daily operations, adherence to brand standards, and execution of omni-channel strategies to boost sales and KPIs.

The role emphasizes developing a strong team, effective communication, and accountability, with responsibilities when the Store Manager is absent. A customer-first mindset is essential.