Assistant Store Manager: Lead Teams & Elevate Performance

Sally Beauty Holdings, Inc.; Town of West Seneca (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Sally Beauty Holdings, Inc. seeks an Assistant Manager to hire, develop, and lead store associates, ensuring top customer experiences and brand standards.

You will oversee all store operations and help drive KPI targets through planning and accountability, while supporting Omni-channel initiatives and digital fulfillment. Ideal candidates have 3+ years in retail with at least 1 year in a supervisory role, strong communication, and scheduling flexibility.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• Hire, develop and lead store associates while delivering exceptional customer experiences.
• Oversee store operations and maintain brand standards.
• Drive KPIs and financial targets through analysis, action planning and accountability.
• Support Omni-channel strategies and digital fulfillment processes.
• Manage payroll hours and store scheduling.
• Ensure opening and closing procedures are performed correctly.
• Follow company directives and projects with timely execution.
• Foster a safe and compliant store environment with loss prevention.

Skills

Leadership

Communication

Scheduling

Customer service

Team management

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, Inc. seeks an Assistant Manager to hire, develop, and lead store associates, ensuring top customer experiences and brand standards.

You will oversee all store operations and help drive KPI targets through planning and accountability, while supporting Omni-channel initiatives and digital fulfillment. Ideal candidates have 3+ years in retail with at least 1 year in a supervisory role, strong communication, and scheduling flexibility.