Retail Assistant Manager - Lead Teams & Brand Experience

Sally Beauty; Woodbridge (VA); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager to oversee store operations and develop a high-performing team in a fast-paced retail environment. You will drive brand standards, lead associates, and ensure exceptional customer experiences across in-store and omni-channel channels.

The role emphasizes hiring, training, and coaching staff, managing schedules, and maintaining inventory integrity while upholding company policies and safety procedures.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• 30% Brand: Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
• 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required.
• 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement.
• Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately.
• 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced.

Education

High School Diploma or equivalent

Job description

Sally Beauty is seeking an Assistant Manager to oversee store operations and develop a high-performing team in a fast-paced retail environment. You will drive brand standards, lead associates, and ensure exceptional customer experiences across in-store and omni-channel channels.

The role emphasizes hiring, training, and coaching staff, managing schedules, and maintaining inventory integrity while upholding company policies and safety procedures.