Assistant Store Manager: Lead Teams & Drive KPIs

Sally Beauty Holdings, Inc.; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager to lead store operations and develop a high-performing team in a customer-focused environment. The role emphasizes brand standards, omni-channel initiatives, and effective communication across staff and management.

Ideal candidates bring 3+ years of retail or customer service experience, with at least 1 year in management. High school diploma required; cosmetology license is a plus but not required.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Cosmetology license desirable, but not required.

Responsibilities

• Brand: Supervises and directs associates to deliver an exceptional client experience and uphold brand standards.
• People: Trains and develops teams; actively recruits and coaches as needed.
• Operations: Executes company processes, supports Omni-channel, manages inventory and payroll hours, oversees opening/closing.
• Safety/Loss Prevention: Maintains a safe store environment and protects company assets.

Skills

Customer service

Communication

Team leadership

Education

High School Diploma or equivalent

Job description

Sally Beauty is seeking an Assistant Manager to lead store operations and develop a high-performing team in a customer-focused environment. The role emphasizes brand standards, omni-channel initiatives, and effective communication across staff and management.

Ideal candidates bring 3+ years of retail or customer service experience, with at least 1 year in management. High school diploma required; cosmetology license is a plus but not required.