Assistant Store Manager — Lead Teams & Delight Customers

Bath & Body Works; Miami (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

401k with company match

Employee Assistance Program (EAP)

Job summary

Bath & Body Works is seeking an Assistant Store Manager to work with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across the store. Store leaders are front-line, brand ambassadors focused on connecting with customers and driving results.

You will lead a selling-focused team, manage payroll targets with proper staffing, provide coaching and performance feedback, and ensure compliance with safety and store standards.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Responsible for leadership tasks as delegated by the Store Manager including acting as Manager on Duty to address customer experience or maintenance issues.
• Partner with Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including bank deposits, receipt of shipment, and disseminate company directives.

Skills

Sales-driven

Customer service

Operational excellence

People leadership

Communication

Education

High school diploma or GED

Job description

Bath & Body Works is seeking an Assistant Store Manager to work with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across the store. Store leaders are front-line, brand ambassadors focused on connecting with customers and driving results.

You will lead a selling-focused team, manage payroll targets with proper staffing, provide coaching and performance feedback, and ensure compliance with safety and store standards.