Assistant Store Manager: Lead People & Customer Experience

Bath & Body Works; Beavercreek (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

40% discount

DailyPay

Medical benefits

401k with match

Job summary

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager, develop outstanding associates, and deliver exceptional customer experiences. You will be a front-line leader, focused on brand advocacy, coaching, and achieving store results.

You will guide daily operations, manage staffing, and ensure a selling-driven environment with strong product knowledge and service standards. Join a team passionate about feel-good moments and customer delight.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills and adaptability.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations and goals with all associates.
• Act as Manager on Duty when scheduled to address customer experience or maintenance issues.
• Partner with Sales Leadership Team to support action plans and execute operations.
• Implement floorset direction to bring product stories to life.
• Conduct opening/closing routines including bank deposits and shipments.

Skills

Sales leadership

Customer service

Team development

Communication

POS systems

Education

High school diploma or GED

Tools

POS systems

Job description

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager, develop outstanding associates, and deliver exceptional customer experiences. You will be a front-line leader, focused on brand advocacy, coaching, and achieving store results.

You will guide daily operations, manage staffing, and ensure a selling-driven environment with strong product knowledge and service standards. Join a team passionate about feel-good moments and customer delight.