Assistant Store Manager: Lead Teams & Customer Experience

Footlocker; Anchorage (AK); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hourly wage: $19.50/hr + bonus

Employee discount

PTO & parental leave

Weekly pay

Health/Dental/Life insurance

Development and advancement

Job summary

Foot Locker is hiring an Assistant Store Manager (ASM) to lead with energy, ownership, and purpose. This role supports the Store Manager in driving sales, coaching the team, and keeping the store running smoothly.

You’ll stay connected to customers and teammates, taking pride in delivering a great shopping experience. ASMs are hands-on leaders who move with urgency, coach teammates in real time, and own store execution.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key-holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Skills

Leadership

Coaching

Communication

Teamwork

Flexibility

Job description

Foot Locker is hiring an Assistant Store Manager (ASM) to lead with energy, ownership, and purpose. This role supports the Store Manager in driving sales, coaching the team, and keeping the store running smoothly.

You’ll stay connected to customers and teammates, taking pride in delivering a great shopping experience. ASMs are hands-on leaders who move with urgency, coach teammates in real time, and own store execution.