Assistant Manager — Lead Team & Guest Experience

Ontario Trillium Foundation; Matamoras (Pike County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Flexible scheduling

Growth opportunities

Health insurance

401(k) options

Paid time off

Tuition assistance

Employee Assistance Program

Discounted Dunkin' products

Recognition programs

Job summary

Dunkin’ is seeking an energetic and experienced Assistant Manager who will take a leadership role in supporting daily operations and ensuring guest satisfaction. You'll motivate crew members, oversee training and development, and assist in performance evaluations.

This role includes managing operations such as inventory and cash handling while ensuring compliance with brand standards. Candidates should have supervisory experience in food service or retail, and must be at least 18 years old.

Qualifications

• Previous supervisory or management experience in food service, retail, or hospitality.
• Strong communication and leadership skills.
• Ability to train, motivate, and lead a team.
• Must be at least 18 years of age.

Responsibilities

• Support the Restaurant Manager in overseeing daily operations.
• Lead and motivate crew members to deliver great guest experiences.
• Manage daily operations, including inventory and cash handling.
• Assist in hiring, onboarding, scheduling, and performance evaluations.

Skills

Supervisory experience

Communication skills

Leadership skills

Guest service focus

Problem-solving

Flexible availability

Job description

Dunkin’ is seeking an energetic and experienced Assistant Manager who will take a leadership role in supporting daily operations and ensuring guest satisfaction. You'll motivate crew members, oversee training and development, and assist in performance evaluations.

This role includes managing operations such as inventory and cash handling while ensuring compliance with brand standards. Candidates should have supervisory experience in food service or retail, and must be at least 18 years old.