Assistant Store Manager - Lead Team & Fan Experience

Rally House; Durham (NC); On-site; USD 36,000 - 53,000; Full time

Job summary

Rally House in Durham, NC is seeking an Assistant Store Manager (Assistant Coach) who will support the Head Coach in driving store results and maintaining a guest-focused environment. You will lead training, coach team members, and ensure standards across operations, merchandising, and service.

Ideal candidates have 3+ years in retail, 1+ year in a supervisory role, and the ability to work 40 hours weekly including evenings and weekends.

Qualifications

• 3+ years of retail experience.
• 1+ year in a supervisory or team lead role.
• 40 hours per week, open availability including daytime, nights, weekends, holidays, and local sports events.
• Must be able to stand/walk, lift up to 50 pounds, bend/reach/climb ladders.

Responsibilities

• Partner with Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.

Skills

Leadership

Coaching

Effective communication

Problem solving

Adaptability

Prioritization

Delegation

Sports passion

Education

Associate or Bachelor’s degree

Job description

Rally House in Durham, NC is seeking an Assistant Store Manager (Assistant Coach) who will support the Head Coach in driving store results and maintaining a guest-focused environment. You will lead training, coach team members, and ensure standards across operations, merchandising, and service.

Ideal candidates have 3+ years in retail, 1+ year in a supervisory role, and the ability to work 40 hours weekly including evenings and weekends.