Assistant Store Manager & Team Growth Coach

Rally House; Chapel Hill (NC); On-site; USD 24,000 - 35,000; Full time

Job summary

Rally House in Chapel Hill, NC seeks an Assistant Coach (Assistant Store Manager) to support store performance, training efforts, and a guest-focused environment. You’ll work with the Head Coach to drive daily operations, merchandising, and staff development while adapting quickly to changing priorities.

The role requires 3+ years in retail with at least 1 year in a supervisory capacity, and availability for 40 hours per week, including days, nights, weekends, and holidays.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and events.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Drive merchandising, visual standards, and seasonal transitions.
• Own service execution and customer experience standards.
• Analyze store performance and support payroll planning and labor optimization.

Skills

Leadership

Coaching

Communication

Problem solving

Education

Associate or Bachelor’s degree

Job description

Rally House in Chapel Hill, NC seeks an Assistant Coach (Assistant Store Manager) to support store performance, training efforts, and a guest-focused environment. You’ll work with the Head Coach to drive daily operations, merchandising, and staff development while adapting quickly to changing priorities.

The role requires 3+ years in retail with at least 1 year in a supervisory capacity, and availability for 40 hours per week, including days, nights, weekends, and holidays.