Assistant Store Coach: Lead & Elevate Fan Experience

Rally House; Monroeville (Allegheny County); On-site; USD 23,419 - 33,957; Full time

Job summary

Rally House is seeking an Assistant Coach to support store performance by ensuring standards are met, developing the team, and maintaining a guest-focused environment.

You will partner with the Head Coach, lead training, coach performance, manage operations, merchandising, and service while contributing to payroll planning and driving daily results. Availability includes daytime, nights, weekends, holidays.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and local events.

Responsibilities

• Partner with Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure fixture flow and product placement drive sales and ease of shopping.
• Own service execution and customer experience standards.
• Analyze store performance and take action to improve results.
• Lead execution of special events and hot markets.

Skills

Communication

Leadership

Coaching

Team development

Problem-solving

Retail operations

Education

Associate or Bachelor’s degree

Job description

Rally House is seeking an Assistant Coach to support store performance by ensuring standards are met, developing the team, and maintaining a guest-focused environment.

You will partner with the Head Coach, lead training, coach performance, manage operations, merchandising, and service while contributing to payroll planning and driving daily results. Availability includes daytime, nights, weekends, holidays.