Assistant Store Manager: Lead Team, Elevate Service

Royal Farms; Havre de Grace (MD); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Incentive earnings

Job summary

Royal Farms in Havre de Grace, MD is seeking an Assistant Store Manager to support the Store Manager in daily operations and strategic planning. You will supervise associates, handle escalations, and ensure service standards while driving performance and a positive store culture.

The role emphasizes leadership development, customer-focused teamwork, and adherence to company policies. Competitive hourly earnings with incentive-based opportunities accompany this full-time position.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Minimum of 1 year of experience in fast food, retail, or related management.
• Proven leadership skills to supervise and motivate teams.
• Strong written, verbal, and interpersonal communication.
• Ability to prioritize and delegate tasks.
• Basic proficiency in business math, accounting, and computer applications.
• Demonstrated analytical and decision-making abilities.

Responsibilities

• Lead customer service excellence and community engagement initiatives.
• Develop and mentor a high-performing retail team.
• Ensure policy compliance and accurate cash management.
• Analyze store performance and implement improvement initiatives.
• Uphold safety, security, and SOPs; support leadership.
• Supervise all store employees.

Skills

Leadership

Team supervision

Customer service

Communication

Organization

Business math

Computer skills

Analytical thinking

Decision making

Education

High school diploma or GED

Associates degree or higher preferred

Tools

POS systems

Scheduling tools

Reporting platforms

Microsoft Office

Job description

Royal Farms in Havre de Grace, MD is seeking an Assistant Store Manager to support the Store Manager in daily operations and strategic planning. You will supervise associates, handle escalations, and ensure service standards while driving performance and a positive store culture.

The role emphasizes leadership development, customer-focused teamwork, and adherence to company policies. Competitive hourly earnings with incentive-based opportunities accompany this full-time position.