Assistant Store Manager: Lead Team, Elevate Service

O'Reilly Auto Parts; Harrisonburg (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

401k

Health insurance

Tuition assistance

Job summary

O’Reilly Auto Parts in Harrisonburg, VA, is seeking an Assistant Store Manager to support the Store Manager in driving sales, service, and store operations. You will lead the team in serving customers and managing daily store activities during the Store Manager's absence.

You will help set team goals, coach staff, monitor training, and ensure proper policy adherence, including call handling, invoicing, and opening/closing procedures.

Qualifications

• Proven leadership experience in store operations.
• Ability to supervise customer service and sales programs.
• Familiar with store opening/closing procedures.

Responsibilities

• Lead store team in delivering excellent customer service to retail and professional customers.
• Supervise staff during peak hours and adherence to policies.
• Set team member goals, provide feedback, and coach/mentor.
• Ensure timely processing of returns, invoicing and payment methods.

Skills

Sales

Leadership

Customer service

People management

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts in Harrisonburg, VA, is seeking an Assistant Store Manager to support the Store Manager in driving sales, service, and store operations. You will lead the team in serving customers and managing daily store activities during the Store Manager's absence.

You will help set team goals, coach staff, monitor training, and ensure proper policy adherence, including call handling, invoicing, and opening/closing procedures.