Assistant Store Manager — Lead & Elevate Auto Parts Team

3M HEALTHCARE; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Virginia is seeking a Store Supervisor to lead the retail showroom team, provide outstanding service to retail and professional customers, and ensure adherence to company policies.

You will assist the store manager with staffing during peak hours, coach team members, help with hiring interviews, and oversee opening/closing procedures, security, and cash handling. This role offers opportunities for career growth and benefits.

Qualifications

• Experience in retail leadership and customer service.
• Willingness to recruit, interview and train staff.
• Familiarity with automotive parts industry and processes.

Responsibilities

• Lead the store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.
• Assist the store manager in staffing during peak hours and in hiring/interview processes.
• Coach and mentor team members and manage goal achievement and training.
• Ensure all store open/close duties, cash handling, and security procedures are followed.
• Oversee returns, exchanges, invoicing, and merchandise processing.
• Communicate Zipline messages and delegate merchandising tasks as assigned.

Skills

Sales Specialist Training

Multilingual (Spanish)

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification (Desired)

ASE Certification (Desired)

Job description

O’Reilly Auto Parts in Virginia is seeking a Store Supervisor to lead the retail showroom team, provide outstanding service to retail and professional customers, and ensure adherence to company policies.

You will assist the store manager with staffing during peak hours, coach team members, help with hiring interviews, and oversee opening/closing procedures, security, and cash handling. This role offers opportunities for career growth and benefits.