Assistant Store Manager | Lead Team, Drive Sales, Commission

FirstCash, Inc.; Kansas City (MO); On-site; USD 47,852,000 - 56,449,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

Vacation & Sick/Personal time

401(k) auto-enrollment

Tuition Reimbursement

Job summary

FirstCash, Inc. is seeking an Assistant Store Manager in Kansas City to help lead our team. You will support daily operations, coach staff, and drive sales while delivering excellent customer service.

The role offers competitive hourly pay with commission up to 8% and additional bonuses based on store performance, with flexible hours and benefits that include earned wage access and discounts across merchandise categories.

Qualifications

• 18+ years old with a high school diploma or GED.
• Previous leadership or supervisory experience preferred.
• Ability to stand, lift up to 50 lbs, and work flexible retail hours.

Responsibilities

• Support daily store operations and act as Manager on Duty.
• Deliver exceptional customer service and resolve concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and procedures.
• Monitor loan and buying transactions for compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer Service

Team Development

Hiring

Flexibility

Education

High School Diploma

Tools

Retail Checkout Systems

Job description

FirstCash, Inc. is seeking an Assistant Store Manager in Kansas City to help lead our team. You will support daily operations, coach staff, and drive sales while delivering excellent customer service.

The role offers competitive hourly pay with commission up to 8% and additional bonuses based on store performance, with flexible hours and benefits that include earned wage access and discounts across merchandise categories.