Assistant Store Manager: Lead, Coach & Commission

FirstCash, Inc.; Overland (MO); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Commission up to 8%

Store bonus

Employee discounts

Earned wage access

401(k) auto-enrollment

Tuition reimbursement

Vacation & sick time

Job summary

FirstCash, Inc. is seeking an experienced Assistant Store Manager in Overland, Missouri. The role partners with the Store Manager to lead daily operations, coach staff, and deliver exceptional customer service while driving profitability.

Expect hands-on leadership across diverse merchandise and a focus on sales, inventory, and performance metrics. You will develop team members, participate in recruiting, and support store standards in a fast-paced environment with generous commissions and bonus

Qualifications

• Experience leading a retail team and delivering strong customer service.
• Proven ability to coach and develop staff to meet standards.
• Strong communication and leadership skills.

Responsibilities

• Support daily store operations as Manager on Duty when needed.
• Deliver exceptional customer service and resolve concerns.
• Coach, train, and develop team members to meet standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store with cash handling and procedures.
• Monitor loan and buying transactions for compliance.
• Maintain attractive merchandising and store presentation.
• Analyze performance metrics and support business objectives.
• Build product knowledge across merchandise categories

Skills

Leadership

Customer service

Coaching

Team development

Communication

Job description

FirstCash, Inc. is seeking an experienced Assistant Store Manager in Overland, Missouri. The role partners with the Store Manager to lead daily operations, coach staff, and deliver exceptional customer service while driving profitability.

Expect hands-on leadership across diverse merchandise and a focus on sales, inventory, and performance metrics. You will develop team members, participate in recruiting, and support store standards in a fast-paced environment with generous commissions and bonus