Assistant Store Manager - High-Impact, Commission & Bonuses

FirstCash; Hazelwood (MO); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Employee discounts

Vacation & Sick/Personal time

401(k) auto-enrollment

Tuition Reimbursement

Job summary

FirstCash is seeking an experienced Assistant Store Manager in Missouri to help lead our team and drive store performance. You will coach staff, develop talent, and deliver exceptional customer service while working across a diverse range of merchandise including jewelry, electronics, tools, and more.

You will partner with the Store Manager to support daily operations, improve profitability, and ensure inventory accuracy.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience using retail checkout systems is a plus.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer Service

Team Development

Merchandising

Sales

Education

High School Diploma or GED

Tools

Retail POS systems

Job description

FirstCash is seeking an experienced Assistant Store Manager in Missouri to help lead our team and drive store performance. You will coach staff, develop talent, and deliver exceptional customer service while working across a diverse range of merchandise including jewelry, electronics, tools, and more.

You will partner with the Store Manager to support daily operations, improve profitability, and ensure inventory accuracy.