Assistant Store Manager — Lead Team & Customer Experience

World Market; Stafford (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Savings Plan

Employee Assistance Program

Shopping discount

Job summary

World Market is seeking an Assistant Manager to lead a high-performing team and drive sales while upholding our values, brand and store standards. In partnership with the Store Manager, you will develop staff, coach associates, and maintain daily operations with a customer-first approach.

The role emphasizes leadership in Customer Experience, Freight Flow, Operations and Merchandising, focusing on safety, loss prevention, and training to empower the team and improve profitability.

Qualifications

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
• Ability to provide in the moment coaching to associates.
• Ability to plan and prioritize according to the needs of the business.
• Great communication skills and attention to detail.

Responsibilities

• Lead and develop a high-performance team while upholding brand values and store standards.
• Drive daily business priorities and customer-first selling culture.
• Recruit, train and retain a customer-focused team with performance management.

Skills

Leadership

Customer experience

Operations

Communication

Coaching

Decision making

Job description

World Market is seeking an Assistant Manager to lead a high-performing team and drive sales while upholding our values, brand and store standards. In partnership with the Store Manager, you will develop staff, coach associates, and maintain daily operations with a customer-first approach.

The role emphasizes leadership in Customer Experience, Freight Flow, Operations and Merchandising, focusing on safety, loss prevention, and training to empower the team and improve profitability.