Assistant Store Manager: Lead Shoes & Elevate Guest Experience

Caleres; Cleveland (OH); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Our Shoe Discounts

Career Development and LearningOpportu

Relaxed Dress Code & Small Team Env

Daily Access to Pay

Ease of Transferring Locations

Employee Assistance Programs

Benefit Offerings: PTO Health and Ret/

Descripción de la vacante

Caleres in Cleveland is seeking an Assistant Store Manager for full-time work leading the store in the Store Manager's absence. You will motivate a team to achieve sales targets, deliver an exceptional family-friendly shoe store experience and uphold our Famous Footwear brands.

You'll coach and develop associates, manage daily operations, and ensure strong customer connections while maintaining shop presentation and product knowledge.

Formación

• Has a High School Diploma/GED.
• Has at least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsabilidades

• Inspire the Customer Connection by coaching selling behaviours and fostering a culture of caring and camaraderie focused on customer relationships and operational excellence.
• Champion Talent Discovery by interviewing and hiring individuals passionate about creating top-notch customer experiences.
• Ace Retail Operations & Support Staffing Levels by managing staffing needs and store operations to keep products easily shoppable.
• Leverage Insights to Deliver Results by driving sales and applying observations to improve store performance.
• Be a Culture Builder by promoting diversity and inclusivity and uplifting the team.
• Be our Store Manager’s Right Hand by stepping in for the Store Manager and developing leadership and compliance across programs.

Conocimientos

People leadership

Sales leadership

Coaching

Interviewing & hiring

Customer service focus

Educación

High School Diploma/GED

Herramientas

General computer knowledge

Descripción del empleo

Caleres in Cleveland is seeking an Assistant Store Manager for full-time work leading the store in the Store Manager's absence. You will motivate a team to achieve sales targets, deliver an exceptional family-friendly shoe store experience and uphold our Famous Footwear brands.

You'll coach and develop associates, manage daily operations, and ensure strong customer connections while maintaining shop presentation and product knowledge.