Assistant Store Manager - Lead Sales, Service & Growth

O'Reilly Auto Parts; Lampasas (TX); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k

Medical Insurance

Dental Insurance

Vision Insurance

Wellbeing Programs

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, service, and store operations. You will lead a team, ensure excellent customer service, and manage daily tasks in a fast-paced retail environment with bilingual candidates encouraged to apply.

You’ll assist in hiring, coaching, and scheduling, while ensuring accurate invoicing, timely order processing, and adherence to company policies. This role emphasizes leadership and customer focus.

Qualifications

• Sales Specialist Training
• Assistant Manager Certification
• RSS Certification
• Fluency in multiple languages (Spanish is highly desired)

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels at the showroom and ensure team execution of service programs.
• Help ensure adequate staffing during peak hours and shifts.
• Assist in setting team member goals, coaching and ensuring training is up-to-date.
• Participate in hiring tasks, interviewing, and collaboration with management to select qualified team members.
• Ensure phone calls are answered per policy and orders are processed timely.
• Manage buy online/ship to store, transfers, and DC add orders and notify customers on shipment arrivals.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Spanish language

Job description

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, service, and store operations. You will lead a team, ensure excellent customer service, and manage daily tasks in a fast-paced retail environment with bilingual candidates encouraged to apply.

You’ll assist in hiring, coaching, and scheduling, while ensuring accurate invoicing, timely order processing, and adherence to company policies. This role emphasizes leadership and customer focus.