Assistant Store Manager - Lead Sales & Service Growth

O'Reilly Auto Parts; Paramount (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

PTO

Stock plan

401k

Medical insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. The role may involve leading the team during absences and opposing shifts and requires the ability to motivate staff and deliver strong customer experiences.

Bilingual candidates are encouraged to apply; the position includes annual, quarterly performance pay and various premiums per hour in specific circumstances.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Lead the store team in providing excellent customer service.
• Supervise the customer service levels on the showroom floor.
• Ensure staffing during peak retail business hours.
• Assist in setting team goals; provide feedback and coaching.
• Assist in recruiting tasks; participate in interviews.
• Answer telephone per company policy.
• Process buy online/ship to store, hub and transfers timely.
• Handle outside orders and special purchases efficiently.
• Process returns and exchanges with accurate refunds.
• Invoice all merchandise before it leaves the store.
• Coordinate Zipline messages and merchandising tasks.
• Ensure schedule adherence and clocking in/out compliance.
• Perform opening/closing duties and security checks.
• Maintain store building, parking lot and equipment.
• All other duties as assigned.

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. The role may involve leading the team during absences and opposing shifts and requires the ability to motivate staff and deliver strong customer experiences.

Bilingual candidates are encouraged to apply; the position includes annual, quarterly performance pay and various premiums per hour in specific circumstances.