Assistant Store Manager – Lead Sales & Service

Footlocker; Holyoke (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Bonus Incentive

Employee Discount

Flexible Pay Options

Career Development & Advancement Op

Paid Time Off

Medical, Dental & Vision Insurance

401(k) & Roth 401(k)

Life Insurance

Flexible Spending Accounts

Job summary

Foot Locker in Holyoke, MA is seeking an Assistant Store Manager who leads with energy, ownership, and a focus on delivering an exceptional customer experience while supporting the Store Manager. You will coach the team, drive sales, manage daily store operations, and ensure standards, safety, and loss prevention while fostering a culture of accountability and teamwork.

The role requires 1+ years retail experience with leadership capabilities and flexible hours including evenings and holidays,

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Follow safety, loss prevention, and SOPs to protect customers, teammates, and product.
• Provide confident leadership as Manager on Duty and support hiring and onboarding of staff.

Skills

Retail leadership

Coaching & training

Communication

Teamwork

Customer service

Job description

Foot Locker in Holyoke, MA is seeking an Assistant Store Manager who leads with energy, ownership, and a focus on delivering an exceptional customer experience while supporting the Store Manager. You will coach the team, drive sales, manage daily store operations, and ensure standards, safety, and loss prevention while fostering a culture of accountability and teamwork.

The role requires 1+ years retail experience with leadership capabilities and flexible hours including evenings and holidays,