Assistant Store Manager: Lead Sales & Service

Foot Locker; Durham (NC); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Bonus Incentive

Employee Discount

Flexible Pay Options

Career Development & AdvancementOpport

Paid Time Off

Medical, Dental & Vision Insurance

401(k) & Roth 401(k)

Life Insurance

Flexible Spending Accounts

Job summary

Foot Locker is hiring an Assistant Store Manager to lead with energy and ownership, supporting the Store Manager in driving sales and coaching the team. You’ll stay connected to customers, manage daily operations, and ensure a great store experience.

You’ll mentor staff, help achieve goals, and uphold safety and SOPs. This role requires flexibility for evenings, weekends, and holidays in a fast-paced retail environment.

Qualifications

• 1+ year of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bring energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers and product.
• Take an owner/operator mindset by addressing issues and maintaining standards.
• Leverage retail technology to enhance the customer experience and store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and closing performance gaps.

Skills

Retail leadership

Coach and motivate

Communication

Flexible hours

KPIs understanding

Job description

Foot Locker is hiring an Assistant Store Manager to lead with energy and ownership, supporting the Store Manager in driving sales and coaching the team. You’ll stay connected to customers, manage daily operations, and ensure a great store experience.

You’ll mentor staff, help achieve goals, and uphold safety and SOPs. This role requires flexibility for evenings, weekends, and holidays in a fast-paced retail environment.