Assistant Store Manager: Lead Sales & Customer Experience

Total Wine & More; Clearwater (FL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Discounts

Career development & product training

Tuition assistance

Job summary

Total Wine & More in Florida seeks an Assistant Store Manager to lead a team, grow sales, and uphold best-in-class service. The role reports to the Store Manager and drives daily operations while ensuring alcohol compliance and a safe store environment.

Ideal candidates combine a business-focused degree or equivalent retail leadership experience with strong people skills, flexibility for evenings/weekends, and familiarity with POS systems and inventory tools.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1-3 years of work experience, 2+ years of managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

Skills

People management

Customer service

Team leadership

Communication

Retail operations

Education

Bachelor’s degree in business administration

Experience equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More in Florida seeks an Assistant Store Manager to lead a team, grow sales, and uphold best-in-class service. The role reports to the Store Manager and drives daily operations while ensuring alcohol compliance and a safe store environment.

Ideal candidates combine a business-focused degree or equivalent retail leadership experience with strong people skills, flexibility for evenings/weekends, and familiarity with POS systems and inventory tools.