Assistant Store Manager: Lead Sales & Customer Experience

Total Wine & More; Amarillo (TX); Presencial; USD 31.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Store discounts

Health care plans

401(k) with matching

HSA or FSA

Disability & life insurance

Paid parental leave

Pet insurance

Critical illness & accident insurance

Insurance discounts on home and auto

Tuition assistance

Career development & product training

Consumer classes

Descripción de la vacante

Total Wine & More in Amarillo, TX is hiring an Assistant Store Manager to oversee daily operations, recruit and develop staff, and ensure top-notch customer service. You will manage payroll, inventory, and vendor relations while upholding alcohol regulations and a safe store environment.

Ideal candidates have a bachelor's degree in business administration or related field and 1–3 years of supervisory retail experience, with demonstrated leadership and sales skills.

Formación

• Bachelor's degree in business administration or related field preferred or equivalent experience.
• 1–3 years of work experience; 2+ years in a managerial or supervisory role in retail.

Responsabilidades

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Conocimientos

Sales leadership

Team leadership

Customer service

Payroll knowledge

Educación

Bachelor's degree in business administration

Related field experience

Herramientas

POS systems

Inventory management software

Descripción del empleo

Total Wine & More in Amarillo, TX is hiring an Assistant Store Manager to oversee daily operations, recruit and develop staff, and ensure top-notch customer service. You will manage payroll, inventory, and vendor relations while upholding alcohol regulations and a safe store environment.

Ideal candidates have a bachelor's degree in business administration or related field and 1–3 years of supervisory retail experience, with demonstrated leadership and sales skills.