Assistant Store Manager — Lead Retail Experience

Lids; Fayetteville (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Employer-paid disability & life

Paid time off

Employee discount

Career development

Collaborative environment

Early wage access

Bonus potential

Job summary

Lids is seeking an Assistant Store Manager for our Fayetteville, NC location. You will be the heart of the store, leading sales, customer service, and operations to deliver an exceptional shopping experience.

You will coach a team, manage schedules, uphold policies, and ensure inventory accuracy while meeting KPIs. This role offers growth, comprehensive benefits, and a collaborative work environment.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work unsupervised and manage time effectively.

Responsibilities

• Act as Manager on duty for scheduling, customer issues, and store needs.
• Coach and develop store associates through training programs and follow-up.
• Administer discipline with verbal and written warnings when needed.
• Create a fun, productive environment aligned with company objectives and brand standards.
• Ensure adherence to policies, protect inventory and store assets.
• Assist in recruiting, training, and deploying store personnel.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager for our Fayetteville, NC location. You will be the heart of the store, leading sales, customer service, and operations to deliver an exceptional shopping experience.

You will coach a team, manage schedules, uphold policies, and ensure inventory accuracy while meeting KPIs. This role offers growth, comprehensive benefits, and a collaborative work environment.