Assistant Store Manager — Lead Brand Experience

Lids; Douglasville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Retirement plan

Employer-paid benefits

Paid time off

Employee discount

Career development

Early wage access

Bonus potential

Job summary

Lids seeks an Assistant Store Manager to lead a high-energy team and deliver exceptional customer service in a licensed sports retail environment. You will drive sales, train staff, and maintain store standards, while protecting assets and enabling a fun, inclusive workplace. This role reports to the Store Manager and emphasizes hands-on leadership in daily operations.

Join a market-leading retailer offering comprehensive benefits, development opportunities, and uncapped bonus potential.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints when Store Manager is not present.
• Manage store associates through training programs, goal setting, and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline, including verbal and written warnings.
• Engage team members by creating a fun and productive environment and aligning work with company objectives.
• Recruit and train store personnel on proper store operations and procedures.
• Lead selling strategy to achieve KPIs and deliver exceptional customer service.
• Maintain cash handling, till opening/closing, and bank drops.
• Prepare store for inventory audits and support counts.

Skills

Sales results

Interpersonal skills

Verbal communication

Self-management

Tools

MPOS

Lids Custom

Job description

Lids seeks an Assistant Store Manager to lead a high-energy team and deliver exceptional customer service in a licensed sports retail environment. You will drive sales, train staff, and maintain store standards, while protecting assets and enabling a fun, inclusive workplace. This role reports to the Store Manager and emphasizes hands-on leadership in daily operations.

Join a market-leading retailer offering comprehensive benefits, development opportunities, and uncapped bonus potential.