Assistant Store Manager - Lead Ops & Customer Experience

Rack Room Shoes; Myrtle Beach (SC); On-site; USD 18,000 - 26,000; Full time

Job summary

Rack Room Shoes in Myrtle Beach, SC is seeking an Assistant Manager to support the Store Manager in daily operations and ensure policy compliance. You will lead staff, train team members, and strive to exceed sales and service goals while maintaining a great customer experience.

You will handle POS transactions, inventory, merchandising, payroll tasks, and loss prevention. A strong emphasis on leadership and merchandising is required to maintain store standards and performance.

Qualifications

• Background check required.
• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Strong interpersonal skills for customer and employee interactions.
• Strong visual merchandising skills.
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills.
• Knowledge of corporate and store operations policies and procedures.

Responsibilities

• Assist Store Manager in day-to-day operations and ensure policy compliance.
• Provide leadership, guidance and training to store staff.
• Maintain excellent customer shopping experience and service levels.
• Handle POS transactions, pricing and refunds per policy.
• Manage inventory, shipping/receiving, pricing changes and markdowns.
• Oversee sales floor merchandising and visual presentation.
• Support payroll, scheduling and time attendance.
• Participate in loss prevention and protect company assets.
• Develop staff and reinforce operational standards.

Skills

Leadership

Communication

Organizational

Customer service

Merchandising

Footwear knowledge

Math skills

Policies & procedures

Tools

POS system

Job description

Rack Room Shoes in Myrtle Beach, SC is seeking an Assistant Manager to support the Store Manager in daily operations and ensure policy compliance. You will lead staff, train team members, and strive to exceed sales and service goals while maintaining a great customer experience.

You will handle POS transactions, inventory, merchandising, payroll tasks, and loss prevention. A strong emphasis on leadership and merchandising is required to maintain store standards and performance.