Assistant Store Manager: Lead Ops & Customer Experience

Family Dollar; Florida; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Hialeah, FL is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, organize merchandise, and help manage payroll and scheduling.

The role requires strong communication, the ability to lift up to 55 lbs, and experience in retail management. We offer benefits including EAP, retirement plans, and educational assistance. Employment is at-will.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical duties as needed.
• Strong communication, interpersonal, and written skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures.
• Process corporate directives and communications related to store activities.
• Maintain store front fixtures, displays, and promotional effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits; support loss prevention.
• Maintain clean, well-stocked sales floor and organized stockroom per company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain store cleanliness, restrooms, floors, trash, and overall presentation.
• Other duties as assigned by supervisor.

Skills

Store management experience

Customer service skills

Team leadership

Communication skills

Physical ability (lift up to 55 lbs)

Education

High school diploma

Job description

Family Dollar in Hialeah, FL is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, organize merchandise, and help manage payroll and scheduling.

The role requires strong communication, the ability to lift up to 55 lbs, and experience in retail management. We offer benefits including EAP, retirement plans, and educational assistance. Employment is at-will.