Retail Assistant Store Manager: Lead Customer Service & Ops

Family Dollar; West Palm Beach (FL); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in West Palm Beach, FL is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist the Store Manager with merchandising, scheduling, payroll, and loss prevention while ensuring a clean, safe, and welcoming shopping environment.

This role requires strong communication, leadership, and problem-solving skills, with prior retail management preferred.

Qualifications

• High school diploma or equivalent; ability to read and interpret operational directives.
• Store management experience in retail/grocery/drug store preferred.
• Ability to lift up to 55 lbs and perform extensive walking/standing.
• Strong communication and customer service skills required.
• Ability to work in a high-energy, team environment.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner.
• Assist in merchandising and stock organization; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in payroll, scheduling, and cash handling; support loss prevention.
• Maintain clean, well-stocked sales floor and stockroom to company standards.
• Protect and secure all store assets and cash.
• Adhere to safety policies and store procedures; train and develop associates.
• Foster a positive, safe, and respectful environment for customers and staff.

Skills

Customer service

Communication

Team leadership

Store operations

Loss prevention

Payroll & scheduling

Education

High school diploma or equivalent

Tools

POS (Point of Sale)

Job description

Family Dollar in West Palm Beach, FL is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist the Store Manager with merchandising, scheduling, payroll, and loss prevention while ensuring a clean, safe, and welcoming shopping environment.

This role requires strong communication, leadership, and problem-solving skills, with prior retail management preferred.