Assistant Store Manager — Lead Guest Experience & Ops

UDF; Urbana (OH); On-site; USD 14,000 - 23,000; Full time

Job summary

UDF Urbana is seeking an Assistant Manager to lead daily shift operations and uphold the Hi Five Guest Experience. You will supervise associates, assist with scheduling and training, and ensure accurate cash handling and safe gas sales.

The role emphasizes store presentation and compliance with standards. The position requires strong customer service, English communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Ability to communicate effectively in English with customers.
• Experience supporting guests in a retail or food service environment.
• Ability to work across a team and coach others.
• Sensitivity to safety and compliance requirements.

Responsibilities

• Oversee daily shift operations and ensure Hi Five Guest Experience.
• Assist with scheduling, training, and coaching of team members.
• Manage store administration tasks and paperwork as directed.
• Ensure accurate cash handling and safe gas sales procedures.
• Maintain clean, organized store conditions and stock levels.

Skills

English communication

Customer service

Numerical ability

Team supervision

Tools

POS Terminal

Gas Console

Cash Handling

Job description

UDF Urbana is seeking an Assistant Manager to lead daily shift operations and uphold the Hi Five Guest Experience. You will supervise associates, assist with scheduling and training, and ensure accurate cash handling and safe gas sales.

The role emphasizes store presentation and compliance with standards. The position requires strong customer service, English communication, and the ability to manage multiple tasks in a fast-paced environment.