Assistant Manager: Guest Experience Lead

UDF; Maineville (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

UDF is hiring an Assistant Manager to lead a team and deliver the Hi Five Guest Experience. You will supervise associates, assist with scheduling, and support store administration while ensuring compliance with laws, policies, and safety standards.

The role requires strong customer service focus, ability to operate POS and gas console, and capability to maintain store conditions during 37–40 hour weeks across shifts.

Responsibilities

• The role focuses on delivering outstanding guest service following The Hi Five Guest Experience and ensuring smooth shift operations.
• Supervising and coaching associates, conducting interviews, and supporting store administration tasks.
• Maintaining store conditions, stocking, and operating POS and gas consoles with accuracy and security.

Job description

UDF is hiring an Assistant Manager to lead a team and deliver the Hi Five Guest Experience. You will supervise associates, assist with scheduling, and support store administration while ensuring compliance with laws, policies, and safety standards.

The role requires strong customer service focus, ability to operate POS and gas console, and capability to maintain store conditions during 37–40 hour weeks across shifts.