Assistant Store Manager — Lead & Develop Teams

Deckers Brands; United States; On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Global contests

Growth & development opportunities

Job summary

Deckers Brands’ UGG division is seeking an Assistant Store Manager to partner with the Store Manager to develop team members and deliver exceptional customer service. You will align store activities with brand values and drive results while representing the Deckers Brands mission.

You will open/close the store, manage schedules, supervise training, inventory, and operations, and respond to customer needs with agility. Travel flexibility and strong communication are a plus.

Qualifications

• Two (2) to four (4) years minimum retail store management experience preferred.
• Associates Degree (preferred) or equivalent experience required
• Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Excellent project management skills, organizational skills, and attention to detail
• Excellent problem-solving skills and ability to work through challenges
• Ability to multi-task in a dynamic environment

Responsibilities

• Develop and motivate team members to create empowered and engaged teams
• Ensure the highest level of customer service possible and prioritize brand and product knowledge training
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Set plans and targets and entrust team members appropriately
• Think critically to resolve problems and approach challenges with agility
• Identify industry trends and educate your team members about the current market
• Assist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitability
• Manage inventory and partner with corporate stakeholders to meet the needs of your market

Skills

Team leadership

Customer service

Communication

Time management

Inventory awareness

Store operations

Education

Associates Degree (preferred) or equivalent

Tools

Microsoft Office

Job description

Deckers Brands’ UGG division is seeking an Assistant Store Manager to partner with the Store Manager to develop team members and deliver exceptional customer service. You will align store activities with brand values and drive results while representing the Deckers Brands mission.

You will open/close the store, manage schedules, supervise training, inventory, and operations, and respond to customer needs with agility. Travel flexibility and strong communication are a plus.