Assistant Store Manager — Lead, Coach & Drive Sales

Lids; Auburn Hills (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employer-paid benefits (disability, AD

Paid Time Off

Employee discount and perks

Career development opportunities

Early Wage Access

Uncapped monthly bonus potential

Job summary

At Lids Sports Group, Assistant Store Managers are the heart of the brand, responsible for driving sales, leading a team, and delivering exceptional service. They ensure store performance aligns with key results, while maintaining a fun and inclusive environment and upholding Lids’ brand standards.

These roles require hands-on leadership, training, and the ability to manage schedules, merchandise, and customer interactions to support the company’s objectives and customer-first approach.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards.

Skills

Sales results

Interpersonal skills

Unsupervised work

Job description

At Lids Sports Group, Assistant Store Managers are the heart of the brand, responsible for driving sales, leading a team, and delivering exceptional service. They ensure store performance aligns with key results, while maintaining a fun and inclusive environment and upholding Lids’ brand standards.

These roles require hands-on leadership, training, and the ability to manage schedules, merchandise, and customer interactions to support the company’s objectives and customer-first approach.