Assistant Store Manager — Growth, Coaching & Commission

firstcash-holdings-inc; Haltom City (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

401(k) auto-enrollment

Tuition Reimbursement

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to partner with the Store Manager in daily operations, coaching staff, and driving sales across a diverse range of merchandise.

You will foster exceptional customer service, manage personnel, and contribute to store profitability while handling cash and maintaining orderly merchandising. The role offers commission opportunities and growth potential.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Communication

Bilingual

Education

High school diploma or equivalent

Tools

Retail POS systems

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to partner with the Store Manager in daily operations, coaching staff, and driving sales across a diverse range of merchandise.

You will foster exceptional customer service, manage personnel, and contribute to store profitability while handling cash and maintaining orderly merchandising. The role offers commission opportunities and growth potential.