Assistant Store Manager – Unlimited Commission & Perks

FirstCash, Inc.; Springfield (MO); On-site; USD 48,712,000 - 56,449,000; Full time

Benefits offered by this job

Competitive hourly pay

2–8% commission based on performance

Earned Wage Access

401(k) auto-enrollment

Tuition Reimbursement

Employee discounts starting day one

Vacation & Sick/Personal time

Flexible hours

Store performance bonus

Job summary

FirstCash, Inc. in Springfield, MO is seeking an Assistant Store Manager to lead our team, coach employees, drive store performance, and build strong customer relationships.

You’ll partner with the Store Manager to support daily operations, develop team members, deliver exceptional service, and help drive profitability across diverse merchandise including jewelry, electronics, and tools. This role offers hands-on leadership, a path to advancement, and a comprehensive benefits package designed to

Qualifications

• Minimum 18 years old with a HS diploma or GED.
• Prior supervisory or management experience preferred.
• Excellent leadership, coaching, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable handling a variety of merchandise, including firearms in FFL locations; certification provided.
• Strong teamwork and communication, basic math and POS experience.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Sales

Inventory control

Cash handling

Team development

Recruiting

Merchandising

POS experience

Math skills

Bilingual

Education

High school diploma or GED

Tools

Retail POS systems

Job description

FirstCash, Inc. in Springfield, MO is seeking an Assistant Store Manager to lead our team, coach employees, drive store performance, and build strong customer relationships.

You’ll partner with the Store Manager to support daily operations, develop team members, deliver exceptional service, and help drive profitability across diverse merchandise including jewelry, electronics, and tools. This role offers hands-on leadership, a path to advancement, and a comprehensive benefits package designed to