Assistant Store Manager — Lead Brand Experience

HOKA; San Marcos (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Growth opportunities

Global contests

Job summary

HOKA is seeking an Assistant Store Manager to partner with the Store Manager in driving sales, customer experience, and brand values. The role covers day-to-day operations, staff training, and supporting visual merchandising to deliver an exceptional customer journey.

You will lead in-store initiatives, manage labor schedules, security, inventory, and cash controls, and act as Manager on Duty when the Store Manager is absent. A positive, energetic attitude helps grow the HOKA community.

Qualifications

• Two to four years minimum retail store management experience preferred.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
• Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.
• Fantastic problem-solving skills and ability to work through challenges.
• Ability to prioritize and multi-task in a fast-paced environment.

Responsibilities

• Drive and achieve key business KPIs such as sales, conversion, ATV, customer capture, and NPS.
• Assist in hiring, onboarding, and training team members to ensure engaged and high-performing teams.
• Set plans and targets and entrust team members appropriately.
• Assist in store administration and operations and ensure compliance with policies and procedures.

Skills

Store management

Communication

Organizational skills

Problem-solving

Multi-tasking

Team leadership

Job description

HOKA is seeking an Assistant Store Manager to partner with the Store Manager in driving sales, customer experience, and brand values. The role covers day-to-day operations, staff training, and supporting visual merchandising to deliver an exceptional customer journey.

You will lead in-store initiatives, manage labor schedules, security, inventory, and cash controls, and act as Manager on Duty when the Store Manager is absent. A positive, energetic attitude helps grow the HOKA community.