Assistant Store Manager: Lead a Community Retail Team

Goodwill of Southwestern Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 26,000 - 29,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support daily retail store operations and oversee staff to achieve sales and customer-service goals.

The role requires leadership, strong communication, and the ability to work evenings, weekends, and holidays. Local travel may be required as part of store supervision and program coordination.

Qualifications

• High school diploma or equivalent and 1 year of management experience required.
• Internal candidates will be considered with High school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Skills

Leadership

Staff development

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support daily retail store operations and oversee staff to achieve sales and customer-service goals.

The role requires leadership, strong communication, and the ability to work evenings, weekends, and holidays. Local travel may be required as part of store supervision and program coordination.