Assistant Store Manager: Retail Leader with Community Impact

Goodwill; Pittsburgh (Allegheny County); On-site; USD 40,000 - 42,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager to assist the Store Manager in the operations of the retail outlet, oversee operations, and supervise staff in the absence of the Store Manager. Local travel may be required, and it is a regular, full-time, non-exempt position.

The role focuses on leadership, staff development, policy adherence, and delivering strong customer service while helping the store meet sales goals and maintain a welcoming appearance.

Qualifications

• High school diploma or equivalent and at least 1 year of management experience.
• Strong leadership and customer service skills.
• Excellent oral and written communication; organized and problem-solving.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers, ensuring that production and quality goals are achieved and sales expectations are met and that the store operates in an efficient manner.
• Ensure a positive application of organizational policies and procedures by all staff and retail facilities so they operate in such a manner as to reflect a positive internal and external appearance.
• The qualified candidate will have excellent oral/written communication skills; possess organizational, problem solving, and management skills, and be customer/detail oriented.

Skills

Leadership

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager to assist the Store Manager in the operations of the retail outlet, oversee operations, and supervise staff in the absence of the Store Manager. Local travel may be required, and it is a regular, full-time, non-exempt position.

The role focuses on leadership, staff development, policy adherence, and delivering strong customer service while helping the store meet sales goals and maintain a welcoming appearance.