Store Manager - Lead a Community-Driven Retail Team

Goodwill-of-Southwestern-Pennsylvani; New Kensington (Westmoreland County); On-site; USD 54,000 - 66,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Store Manager to oversee daily store operations, drive sales, manage staff and ensure excellent customer service. The role focuses on achieving merchandise standards and a positive shopping experience for customers in the community.

The position requires leadership, strong communication, and solid organizational skills, with a background in retail management.

Qualifications

• High School Diploma or Equivalent + 3+ years’ experience in Management required OR
• Associates' Degree + 2+ years’ experience in Management OR
• Bachelors' Degree + 1+ years’ experience in Management

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

Skills

Leadership

Communication

Organizational skills

Problem solving

Customer service

Education

High School Diploma or Equivalent

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Store Manager to oversee daily store operations, drive sales, manage staff and ensure excellent customer service. The role focuses on achieving merchandise standards and a positive shopping experience for customers in the community.

The position requires leadership, strong communication, and solid organizational skills, with a background in retail management.