Retail Assistant Manager - Lead with Purpose

Goodwillswpa; New Kensington (Westmoreland County); On-site; USD 26,188 - 27,758; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support daily retail operations, drive sales, and deliver customer-focused service at the New Kensington store. This role will oversee staff, maintain store standards, and ensure policy compliance while developing leadership skills and contributing to community programs.

Schedule varies; evening, weekend, and holiday shifts may be required; local travel is possible.

Qualifications

• High school diploma or equivalent and 1 year of experience in management.
• Internal Candidates will be considered with High school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Skills

Leadership

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support daily retail operations, drive sales, and deliver customer-focused service at the New Kensington store. This role will oversee staff, maintain store standards, and ensure policy compliance while developing leadership skills and contributing to community programs.

Schedule varies; evening, weekend, and holiday shifts may be required; local travel is possible.