Assistant Store Manager: Lead Retail & Community Impact

Goodwill-of-Southwestern-Pennsylvani; Butler (Butler County); On-site; USD 25,000 - 26,000; Full time

Job summary

The Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to assist the Store Manager in daily retail operations. You will leverage leadership, communication, and customer service to meet sales goals while delivering a helpful, store-wide customer experience.

You will manage staff, ensure policies are followed, and help drive efficiency in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 1 year of experience in management is required; internal candidates with 6 months of experience as Goodwill Team Leader will be considered.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Skills

Leadership

Customer service

Problem solving

Education

High school diploma or equivalent

Goodwill Team Leader experience (internal)

Job description

The Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to assist the Store Manager in daily retail operations. You will leverage leadership, communication, and customer service to meet sales goals while delivering a helpful, store-wide customer experience.

You will manage staff, ensure policies are followed, and help drive efficiency in a fast-paced environment.