Assistant Store Manager: Lead Retail Team & Community Impact

Goodwill-of-Southwestern-Pennsylvani; New Kensington (Westmoreland County); On-site; USD 26,000 - 28,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support daily retail operations, drive sales, and lead staff toward exceptional customer service. The role emphasizes leadership, policy adherence, and effective communication in a community-focused environment.

The position requires a high school diploma or equivalent and 1 year of management experience; internal candidates may qualify with 6 months in the Goodwill Team Leader role.

Qualifications

• High school diploma or equivalent and 1 year of management experience required.
• Internal candidates require 6 months of experience in the Goodwill Team Leader role.
• Candidates must provide current, valid clearances (Child Abuse, FBI Fingerprints, and PATCH).

Responsibilities

• Provide leadership and direction to staff and customers to achieve production and quality goals.
• Oversee store operations and ensure adherence to policies and procedures.
• Demonstrate strong communication and organizational skills to deliver customer service.

Skills

Management experience

Leadership

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support daily retail operations, drive sales, and lead staff toward exceptional customer service. The role emphasizes leadership, policy adherence, and effective communication in a community-focused environment.

The position requires a high school diploma or equivalent and 1 year of management experience; internal candidates may qualify with 6 months in the Goodwill Team Leader role.